ManageEngine's mission is to make ITIL simple so that every business can benefit from it. The cost and time factor to implement an ITIL solution drives SMBs (Small and Medium
Even after choosing the software it takes months for product consultants to The next task is to buy ITIL software most ITIL solutions offer incident, problem, and change management as different modules. First, customers have to get ITIL consulting to define ITIL processes and align it withīusiness goals. Let's take an example where a customer wants to Most ITIL solutions in the market are too complicated. Just to keep you on your feet, I'll start with ITIL basics however focus more on ITIL implementation.ĭon't worry if you are just getting started with ITIL, it is written simple enough for anyone with a basic The goal of this white paper is to help you understand ITIL® in the right spirit without getting lost in theīuzzwords.
Introduction What You Can Expect From This White Paper
